# Vodex.ai Documentation

## Docs

- [🧪 Automated Agent Testing](https://docs.vodex.ai/agents/automated-testing.md): Learn how to automatically test your AI agents with custom customer profiles to ensure quality and reliability
- [🤖 Agents Overview](https://docs.vodex.ai/agents/overview.md): Learn how to create and configure AI agents for your phone calls - a complete step-by-step guide
- [✍️ Creating Effective AI Call Prompts](https://docs.vodex.ai/agents/prompt.md): Learn how to design clear, structured AI call prompts that sound natural and achieve your goals
- [🏷️ Understanding AI Prompt Tags](https://docs.vodex.ai/agents/tags.md): Learn how to use special tags in your AI prompts to trigger automated actions and backend processes
- [Get Call Transcript](https://docs.vodex.ai/api-reference/analyze/gets-ths-transcript-of-a-call-uuid.md): Retrieve the complete transcript of a call using the call UUID
- [Trigger Call](https://docs.vodex.ai/api-reference/call-trigger/trigger-call.md): Trigger automated calls with various configurations: basic calls, dynamic fields, campaign organization, or insights collection. The API supports multiple request formats based on your needs.
- [API Reference Introduction](https://docs.vodex.ai/api-reference/introduction.md): Get started with the Vodex.ai API for programmatic access to AI-powered voice calling capabilities
- [👥 Audience Guide](https://docs.vodex.ai/audience/guide.md): Learn how to add and manage your audience list for AI calling campaigns - complete step-by-step instructions
- [📋 Upload Sheet Format Guide](https://docs.vodex.ai/audience/upload-sheet.md): Learn the critical formatting requirements for uploading audience sheets - avoid upload failures with proper column headers and data formatting
- [🔧 Advanced Settings](https://docs.vodex.ai/call-settings/advanced-settings.md): Configure advanced call settings including language codes, ASR providers, webhooks, transfer options, and system parameters
- [⚙️ Call Settings Overview](https://docs.vodex.ai/call-settings/overview.md): Configure your AI calling campaigns with advanced call settings, AI models, voice options, and transfer capabilities
- [🏃 Campaign Run - Control Your Running Campaigns](https://docs.vodex.ai/campaign/campaign-run.md): Learn how to control your running campaigns, stop calls when needed, and view detailed information about your campaign performance
- [📢 Campaign Guide](https://docs.vodex.ai/campaign/guide.md): Learn how to create and run calling campaigns that connect your AI agents with your audience - complete step-by-step instructions
- [✅ Custom Fields Best Practices](https://docs.vodex.ai/custom-fields/best-practices.md): Learn the essential rules and best practices for using custom fields effectively in your AI prompts
- [🧮 Computation Custom Fields](https://docs.vodex.ai/custom-fields/computation.md): Learn how to use advanced computation features including math calculations, date operations, end-of-week, end-of-month, next-date, and date-range utilities in your custom fields
- [🏷️ Introduction to Custom Fields](https://docs.vodex.ai/custom-fields/introduction.md): Learn how custom fields make your AI prompts dynamic and personalized by automatically inserting user-specific information
- [Why Choose Enterprise?](https://docs.vodex.ai/enterprise/overview.md): Advanced enterprise-grade capabilities for large-scale AI voice operations with enhanced control, monitoring, and cutting-edge technology access
- [❓ General FAQs - Frequently Asked Questions](https://docs.vodex.ai/faqs/general-faqs.md): Find answers to common questions about Vodex.ai platform, features, pricing, and implementation
- [Requirements for SIP Trunk Integrations](https://docs.vodex.ai/faqs/sip-trunk-requirements.md): Complete guide to SIP Trunk integration requirements and setup for Vodex.ai
- [🔗 GHL Overview and Steps](https://docs.vodex.ai/ghl/integration.md): Complete guide to integrating Vodex.ai with Go High Level for seamless CRM automation and appointment management
- [🌐 Generic SIP Provider Configuration](https://docs.vodex.ai/inbound/generic-sip-providers.md): Configure SIP Trunks with various providers (Vonage, Bandwidth, etc.) for Vodex AI integration
- [📞 Inbound/ViciDialer Integration (Dialer Config) ](https://docs.vodex.ai/inbound/overview.md): Enterprise and invite-only inbound calling capabilities with SIP integration and ViciDialer support
- [🔧 Twilio Inbound Configuration](https://docs.vodex.ai/inbound/twilio-configuration.md): Step-by-step guide to configure Twilio SIP Trunks for inbound calls handled by Vodex AI agents
- [📞 Twilio SIP Trunk Creation Guide](https://docs.vodex.ai/inbound/twilio-sip-trunk-setup.md): Complete guide to creating and configuring SIP Trunks in Twilio for Vodex AI integration
- [✨ Insights Overview](https://docs.vodex.ai/insights/overview.md): Create intelligent post-call analysis questions to extract valuable insights from every conversation using AI
- [🚀 Getting Started with Vodex.ai](https://docs.vodex.ai/introduction.md): Complete guide to setting up and optimizing your AI-powered voice calling campaigns
- [⚡ Understanding Latency](https://docs.vodex.ai/latency/understanding-latency.md): Comprehensive guide to understanding latencies across ASR, AI models, and TTS systems in Vodex
- [💬📫 Messaging overview](https://docs.vodex.ai/messaging/on-call-messaging.md): Configure automated messaging during AI calls using your own SMS, WhatsApp, and email providers
- [🔒 Security & Compliance Overview](https://docs.vodex.ai/security/overview.md): Comprehensive overview of Vodex security protocols, certifications, and data protection mechanisms
- [🛠️ Troubleshooting Guide](https://docs.vodex.ai/troubleshooting/common-issues.md): Common issues and solutions when using Vodex AI calling platform
- [Business Verification](https://docs.vodex.ai/twilio-verification/business-verification.md): Learn how to verify your business with Twilio in simple, easy-to-understand terms
- [CNAM (Caller Name)](https://docs.vodex.ai/twilio-verification/cnam.md): Learn about CNAM - how caller names work and how to set up your business name to display when you call customers
- [Twilio Verification Overview](https://docs.vodex.ai/twilio-verification/overview.md): Learn about Twilio's verification systems including Business Verification, SHAKEN/STIR, and CNAM
- [SHAKEN/STIR](https://docs.vodex.ai/twilio-verification/shaken-stir.md): Understand SHAKEN/STIR call authentication in simple terms - learn how it prevents fake calls and protects you from scams

## OpenAPI Specs

- [openapi](https://docs.vodex.ai/openapi.json)

## Optional

- [Documentation](https://docs.vodex.ai)
- [Blog](https://www.vodex.ai/blog)